Software Engineer - ServiceNow Developer

Argo Cyber Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Argo Cyber Systems is seeking a ServiceNow Developer to support customer environment operations.

This position requires Top-Secret Security Clearance!

Responsibilities:
- Assist in technical design for architecture, ensuring overall code quality for a highly available environment.
- Design, prototype, implement, test, and deploy business rules and technical solutions.
- Develop custom integration components to integrate legacy systems with the platform.
- Document, maintain, and update policies, procedures, and controls for the platform operation and software development life cycle.
- Assist ServiceNow System Administrators with incident resolution.
- Design and develop new ServiceNow applications and services.
- Assist ServiceNow Business Analyst in estimating the release level of effort.

Benefits included:

• 401k match
• Medical
• Dental
• Vision
• PTO
• Education Reimbursement

Required Skills:
- U.S. Citizenship.
- Active Secret clearance; ability to obtain a TS/SCI clearance and DHS Suitability.
- Knowledge of ServiceNow development principles, methods, and techniques.
- Enterprise and/or IT Service Management experience.
- ServiceNow System Administration.
- Experience with gathering requirements, database design schemas, and data modeling.
- 10+ years of software development experience; minimum 5+ years with ServiceNow development.
- Minimum 5+ years of experience developing custom service portals.
- Minimum 5+ years of experience with ServiceNow applications: Incident, Problem, Change Management, Knowledge, Service Catalog.
- Experience with process and solution integration, workflow design/configuration, and reporting.
- Experience with Integration components (SSO, LDAP, etc.) and web technologies (XML, HTML, JavaScript, Web Services).
- Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues.

Desired Skills:
- Experience supporting Intelligence, DoD, or DHS Customers.
- Process development and deployment experience.
- Web Service Integration (API Web Services) experience.
- Single Sign-on configuration and administration.
- SQL Experience.
- Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC.

Required Education:
Bachelor’s degree in Software Engineering, Computer Science, or related discipline. Master’s degree may substitute for two (2) years of experience; PhD may substitute for four (4) years.

Desired Certifications:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Implementation Specialist Certified
- ITIL Foundation v4 Certified or willing to complete within one year.
- DODI 8570.1-M Compliance at IAT Level I
- Agile software development methodology certification (e.g., SCRUM Master).

As a customer-focused Cyber Security Engineering firm, we deliver technical solutions to a wide range of clients, including the US Intelligence Community, Department of Defense (DOD), Department of Homeland Security (DHS), US Government, and commercial entities. Our core competencies lie in cybersecurity engineering solutions, technical services, and commercial products tailored to support the needs of the intelligence and defense sectors. Our track record underscores our ability to deliver timely and cost-effective solutions, demonstrating expertise in Cyber Security Engineering and seamless technology integration.

Argo Cyber excels in devising information security strategies and technical solutions to safeguard against insider threats, advanced persistent threats, and data breaches. Recent projects include establishing secure system baselines for Cloud Computing, DHS CISA CIRT, Critical Infrastructure Assessment, and Military Cyber systems integration.

ARGO Cyber Systems was launched in 2018 to provide local Cyber Security expertise to the local community.

Our Vision

We imagine a time when our communities, and the world, will need us less as systems become more secure. Until then, we will stand in the gap and continue to defend.

Our Mission

Is to provide the best cyber security teams to our clients to provide a blanket of protection over their systems and data.